Engineered Solutions

RMI-MD works with companies to improve product performance and reduce costs.  The returns process provides the opportunity to perform failure mode analysis on product defects. Data is collected on the condition of returned products, which provides detailed information for product design and quality improvements.


In addition to assessing the condition of returned products, RMI-MD provides engineering analysis of new devices.  We have had experiences where initial testing has revealed product performance issues that were caught early and corrected prior to mass distribution.


We provide incoming inspection services of imported products.  Statistical sampling and testing provides assurance that the production lot meets specified requirements.


Following is a partial list of engineering and testing services.  We develop procedures to meet specific needs of our clients.

  • Product analysis
  • Product performance testing
  • Incoming inspection of new products
  • 3rd party unbiased defect reporting
  • Package testing
  • User evaluation studies
  • Product repair
  • Warranty replacement / repair
  • Parts distribution
  • Certified recycling 

Brochure and White Papers

For more insights into our business, please review the RMI-MD brochure and the white papers we have produced.

RMI-MD Brochure
Adobe Acrobat document [1.1 MB]
Outsourcing Refurbishment
Adobe Acrobat document [150.9 KB]
Executive Decisions for Returns
Adobe Acrobat document [1.2 MB]
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